1. Introduction
Welcome to hempseedlipbalm.com (“Website”). By accessing or using our Website, you agree to be bound by these terms and conditions (“Terms”). Please read them carefully before using our services.
2. Definitions
“Website” refers to hempseedlipbalm.com.
“User” refers to any individual accessing or using the Website.
“Products” refers to the products that are offered for sale on the Website.
3. Use of the Website
Eligibility: You must be at least 21 years old to use this Website. By using the Website, you represent and warrant that you meet this age requirement.
User Account: To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with the Website, including hacking, transmitting viruses, or sending unsolicited advertisements.
4. Products and Orders
Product Information: We strive to provide accurate product descriptions. However, we do not warrant that the product descriptions are complete or error-free.
Pricing and Payment: All prices are listed in USD and are subject to change without notice.
Order Process: To place an order, select the desired products, add them to your cart, and complete the checkout process. You will receive an email confirmation once your order is placed.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including stock availability, errors in pricing, or issues identified by our fraud detection system.
5. Shipping and Delivery
Shipping Policies: We offer various shipping methods. Shipping costs and delivery times are calculated at checkout.
International Shipping: We ship internationally. Please note that international orders may be subject to customs duties and taxes.
Delivery Issues: If your shipment is lost or delayed, please contact us for assistance.
6. Returns and Refunds
Return Policy: You may return unopened and unused products within 30 days of delivery for a full refund.
Refund Process: To request a refund, contact our customer service. Refunds will be processed within 14 days of receiving the returned item.
Non-Returnable Items: Items opened and used, missing original receipt or missing original packaging, are not eligible for return.
7. Intellectual Property
Ownership: All content on the Website, including text, images, and logos, is owned by hempseedlipbalm.com and is protected by intellectual property laws.
Usage Rights: You may use the Website’s content for personal, non-commercial use only. Any other use requires our written permission.
Infringement Claims: If you believe that your intellectual property rights have been infringed, please contact us immediately.
8. Privacy Policy
Data Collection: We collect personal data such as your name, email address, and payment information.
Data Protection: We use industry-standard security measures to protect your data.
Cookies: We use cookies to enhance your browsing experience. By using the Website, you consent to our use of cookies.
9. Limitation of Liability
Warranties Disclaimer: The Website and products are provided “as is” without any warranties, express or implied.
Liability Limits: Our liability for any damages arising from your use of the Website is limited to the amount you paid for the product.
10. Indemnification
User Responsibility: You agree to indemnify and hold hempseedlipbalm.com harmless from any claims arising from your use of the Website or violation of these Terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws applicable where the website is operated. Any disputes will be resolved under the jurisdiction of the courts in that State or location.
12. Dispute Resolution
Any disputes related to these Terms will be handled through arbitration in accordance with the Arbitration Rules of the International Chamber of Commerce.
13. Changes to Terms and Conditions
Modification Rights: We reserve the right to modify these Terms at any time.
Notification: We will notify users of any changes by posting the updated Terms on the Website. Your continued use of the Website constitutes acceptance of the new Terms.
14. Contact Information
Customer Service: For any questions or concerns, please contact us through the website.
15. Miscellaneous
Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in effect.