1. Introduction
This Privacy Policy explains how hempseedlipbalm.com (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, purchase products, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information: We may collect the following personal information from you:
Non-Personal Information: We may also collect non-personal information about your interactions with our website, including:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Browser type
- IP address
- Pages visited
- Time spent on site
3. How We Use Your Information
We use the information we collect in the following ways: Service Delivery:
- To process transactions and deliver products you purchase
- To provide customer support and respond to your inquiries
Communication:
- To send order updates and confirmations
- To provide promotional materials and special offers, with your consent
Improvement:
- To analyze user behavior and improve our website and services
- To conduct surveys and collect feedback to enhance user experience
4. Sharing Your Information
We may share your information with third parties only in the ways described in this Privacy Policy: Third-Party Service Providers:
- With payment processors to process your transactions
- With shipping companies to deliver your orders
- With marketing platforms to send you promotional communications
Legal Requirements:
- To comply with legal obligations and government requests
- To protect our rights and defend against legal claims
5. Security of Your Information
We implement various security measures to protect your information:
- Encryption of sensitive data during transmission
- Secure payment gateways for transaction processing
- Regular security audits and vulnerability assessments
User Responsibility:
- Keep your passwords confidential and secure
- Log out of your account after use to prevent unauthorized access
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Usage:
- To remember your preferences and settings
- To analyze website performance and usage
Types:
- Session cookies, which expire when you close your browser
- Persistent cookies, which remain on your device until deleted
Control:
- You can disable cookies through your browser settings
- Opt-out options are available for certain tracking technologies
7. Your Rights
You have the following rights regarding your personal information:
Access and Correction:
- The right to access the personal information we hold about you
- The right to correct any inaccurate or incomplete data
Deletion and Restriction:
- The right to request the deletion of your personal data
- The right to restrict the processing of your data under certain conditions
Objection and Portability:
- The right to object to the processing of your data
- The right to request data portability in a structured, commonly used, and machine-readable format
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The criteria we use to determine retention periods include:
- The duration of your relationship with us
- Legal and regulatory requirements
- The necessity of retaining data for business operations and legal defenses
9. International Transfers
Your information may be transferred to, and stored in, countries outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.